FAQ

Do you ship the products anywhere in Australia? - +

Gift Delivery Australia comes up with an all-new experience in the gifting industry and carries out the services of delivering the best gifts to you as well as your loved ones throughout 44 major cities of Australia. All the products that we offer for delivery are sourced locally to get you the best one available by way of operations as well as partnerships with the leading vendors. We make sure to deliver a variety of gifts throughout the major cities of Australia, thereby keeping our customers satisfied in terms of our services.

What are the shipping options available with you? What are your shipping rates? - +

Do you carry out same day delivery? - +

What are the normal delivery hours? - +

Do you offer a fixed time delivery? - +

If a product does not offer next day delivery and I choose as next day date during my checkout, would you be able to provide next day delivery? - +

I ordered a product available for the next day at late night, would it still be delivered to me? - +

What would happen if the recipient is not available to accept the delivery? - +

How to track the order? - +

What is an undelivered order? What should I do about it? - +

Do you ship wine products to my city/area? - +

Can I send my order to wine to someone else as a gift? - +

Do you ship to box offices like P.O., A.P.O or F.P.O.? - +

What is vintage substitution? Why a different vintage was shipped that what I ordered while checking out? - +

What is your return policy? - +

I have been issued a refund. However, I do not get the charged amount back in my account? - +

If I don’t see any particular cake, flower, wine, gift, chocolate or any other product that I want to purchase, can I make a special order? - +

Where are the products sourced from? - +