Shipping & Returns

The following gives and insight into the Shipping and Return policy carried out by us. 

Shipping: 

We, at Gift Delivery Australia make sure to take due care in terms of the delivery of the products that you shop from our website. Our shipping policy is all about sending your orders at the address in the form of the order and within the time provided. We also entertain a disclaimer regarding the responsibility of damage as well as compensation. 

We reserve all the rights to attempt the delivery of any alternate or similar product for all the reasons reaching beyond our control and such action of ours is not be considered as the non-delivery of the product. We ensure to carry out the delivery within the specified date and time. However, any delay or early delivery made by us for one reason or the other shall not entitle the customer for compensation. 

In the event of designated delivery, we make sure to carry out two attempts to deliver the products on the given address. If the recipient of the order is not available, we have the right to leave the product with the caretaker of the property. In such circumstances, we presume that the delivery has been completed by us.

We try out best to carry out the delivery of all the products ordered by the customers. However, our liability is limited to refund the cost of the products in case the deliveries aren’t met completely. 

It is requested to all the customers to make sure to enter all the appropriate details regarding the order. Once placed, the order cannot be canceled. All the rights in terms of the acceptance as well as denial of any order is at our sole discretion.

All the claims related to refund shall only be taken into consideration upon the event of the non-delivery of the product. If it has been established that delivery hasn’t been carried out, we attempt to make 100% refund at the shortest time period. 

Returns: 

We perform the service of online delivery of a variety of products at your doorstep within a specified time period. Our team of experts ensure to live up to all the demands and expectations of the customers to fulfill the same. However, we do not entertain any policy related to the returns of any kind. Hence, no customer could carry out the return of any products in the categories like flowers, cakes, chocolates and sweets. 

If in the event of any misfortune the customer gets the delivery of the product that happens to be wrong or imperfect, the customer is most respectfully required to get in touch with us at the earliest. We, at Gift Delivery Australia, have a Customer Care service to aid and assist all our customers in terms of any query or complaint. Being a customer, you can get in touch with us at our email id (mention). You can also get in touch with us over a call at (phone number). 

Our Customer Care service makes sure to resolve all the queries on the part of the customers.